Privacy Policy

Privacy Policy

Effective Date: April 8, 2026

VYVD Health ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, shipping address, billing address, and phone number when you place an order.
  • Payment Information: Credit/debit card details processed securely through our payment processor. We do not store your full card details.
  • Usage Data: IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools).

2. How We Use Your Information

  • To process and fulfill your orders
  • To send order confirmations and shipping updates
  • To respond to customer service inquiries
  • To send promotional emails (only if you opt in)
  • To improve our website and product offerings

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties only to operate our business, including:

  • Shipping carriers (e.g., USPS, UPS, FedEx) to deliver your orders
  • Payment processors to handle transactions securely
  • Supliful (our fulfillment partner) to process and ship your orders
  • Analytics providers (e.g., Google Analytics) to understand site usage

4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly.

5. Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing emails at any time via the unsubscribe link

7. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
VYVD Health
Email: support@vyvdhealth.com